EAST JAVA TOUR FAQ
GENERAL TOUR FAQ
We offer both private tours and small group tours that start from Surabaya and Malang. Private tours are our most popular option because travelers get full flexibility with timing, stops, and pacing. Group tours are available on selected dates and are great for people who want to meet new friends or travel on a budget. Both options cover the same destinations, including Mount Bromo, Tumpak Sewu, and Ijen Crater.
Most of our tours are private, which means you have your own car, driver, and guide. Private tours allow you to adjust the schedule, stop for photos anytime, and move at your own pace. We occasionally offer group departures for Bromo, but these are limited. If you prefer a private experience, it’s available every day.
Our tours typically include all transportation, including a private car, fuel, parking, tolls, and a dedicated driver also entrance tickets. You also get an English-speaking guide who assists you throughout the trip. Pick-up and drop-off from Surabaya or Malang are included. We design the tours to be hassle-free so you don’t have to arrange anything on your own.
Yes. Every tour comes with a friendly English-speaking guide. They help with navigation, photography, safety, and sharing local knowledge. If you need additional languages, we can arrange that in advance.
MOUNT BROMO FAQ
Most sunrise tours begin with pick-up around 00:30–02:00 AM from Surabaya or Malang, depending on your location. This allows enough travel time to reach the viewpoint before sunrise.
Mount Bromo weather can change quickly. Sunrise is usually clear during the dry season (April–October).
During rainy season, the view may be cloudy, but many mornings still offer great visibility. Unfortunately, sunrise clarity cannot be guaranteed—but even on cloudy days, Bromo’s landscape is still incredible.
The walk to the crater is moderate and beginner-friendly. You’ll hike about 1 km on flat terrain, then climb around 250 steps to reach the crater rim. Take your time—your guide will assist you.
Yes—Jeep fees are included in most Bromo sunrise packages unless stated otherwise. We use licensed Jeep operators from the Bromo Tengger Semeru area.
Absolutely. Bromo is open all year.
Rainy season (Nov–Mar) may bring clouds or light rain, but the scenery is still beautiful, and the crowds are smaller. Just bring a waterproof jacket and warm clothes.